Dental IT Services Built Right, Managed Right

Managed IT, cybersecurity, and HIPAA compliance for dental practices nationwide, plus the veterinary clinics we serve too. Siotek and R.D. Snow handle everything from the cabling in your walls to the cloud backup behind your charts.

The assessment takes about two minutes and comes back with recommendations for your practice.

  • 350+Clients nationwide
  • 1,000+Dental office installs
  • 30+States served
  • 99.9%Network uptime

Fluent in the software your practice runs on

All software

The core services that keep your practice running

Most MSPs are generalists who happen to have a few dental clients. We're the other way around: built for dental, with every service tuned to what a practice actually needs.

24/7 helpdesk & monitoring

When your first patient walks in at 8am and nothing's working, someone at Siotek answers the phone within minutes, not hours. Most issues are fixed remotely before your next patient sits down.

  • A person answersWithin minutes, not a ticket queue
  • Remote firstMost fixes happen without a site visit
  • Watched 24/7Servers, backups and network, nights and weekends

Managed EDR & ransomware defense

Huntress SOC analysts watch your network 24/7. Real people, not just software, already responding at 2am on a Sunday.

Endpoint security

HIPAA compliance assistance

Risk assessments, BAAs, security policies and a documented breach response plan. You own the compliance; we make it manageable.

Backup & disaster recovery

Immutable cloud backup that ransomware can't touch, and tested recovery drills so you know it works. Back up in hours, not weeks.

Server management

Your practice management server and your imaging server, sized right for 2D, 3D and CBCT, patched on schedule and monitored 24/7.

Email security

Most breaches start with one email. Anti-phishing, encryption, DLP and staff training, sized to your practice.

Email security

Dental software experts

Practice management, imaging, sensors and bridges. No ticket will ever come back saying "we don't support that."

Software we support

From rough-in to patient day one

Opening a new practice or gut-renovating an existing one? Siotek and R.D. Snow handle every wire, every device and every screen, and we're managing it the day your first patient sits down.

  • Cat 6A cabling & fiber
  • Operatory workstations
  • Imaging servers
  • Overhead TVs
  • Sound masking
  • VoIP phones
  • Cameras & access control
  • Firewall & Wi-Fi
Discuss my build-out

Best before a general contractor pulls the first wire.

  1. 01

    Plan the technology with your build

    Before the drywall goes up

    We map every operatory, the doctor's office, front desk and server closet so cabling, power and mounting are right the first time, not "whatever the electrician ran."

  2. 02

    Cabling & network infrastructure

    Rough-in

    Cat 6A to every operatory, fiber between server and patch, professionally terminated, certified, labeled and documented.

  3. 03

    Workstations, servers, screens & security

    Install

    Business-grade workstations, a properly sized imaging server with UPS and redundant storage, overhead TVs, sound masking for consult-room privacy, VoIP phones, cameras and badge access to the server room.

  4. 04

    Day-one managed IT handoff

    Opening day

    Huntress EDR, HIPAA-aligned backups, 24/7 monitoring and a helpdesk that answers the phone are already running when you open. No "we built it, now you're on your own."

Why a dental-only IT team

Generic MSPs are fine for generic businesses. Here is what actually differs when your practice runs imaging, PM software and a HIPAA program.

Area
Siotek
Generic business MSP
Practice software
SiotekKnows Dentrix, Eaglesoft, Open Dental and Ascend cold, down to version-specific questions on the first call.
Generic MSP"We support all software." The first call is spent explaining what Eaglesoft is.
Imaging
SiotekDeploys sensors, pans and CBCT units. Knows the driver and bridge setup for each system.
Generic MSPLeans on the imaging vendor's support line, so fixes take hours instead of minutes.
HIPAA
SiotekReal risk assessments and answers on Security Rule technical safeguards for your PM software.
Generic MSPA "HIPAA package" that amounts to a BAA and a checklist.
Backups
SiotekApplication-consistent backups of your PM database, with restores tested against the software itself.
Generic MSPFile-level copies, with restore tests that rarely include the PM software.
Incidents
SiotekKnows what counts as PHI in a dental office, the breach notification triggers, and how to work with cyber insurers.
Generic MSPGeneral IT response, often without HIPAA breach-timeline experience.

Not sure where your IT stands?

Take the free 2-minute IT Health Assessment and get recommendations for your practice. Or skip the form and talk to a person.

Start the assessment