Transparent pricing, no surprise invoices
Dental IT that starts at
$399 per month
Per-practice flat-rate pricing with HIPAA-aligned managed IT, Huntress EDR/SIEM, Proofpoint email security, and dental-software expertise included. No per-user gotchas, no ticket surcharges, no charge to call the help desk.
Plans
Built for where your practice is today
Everything is flat-rate. Pick the tier that matches your current size — we'll right-size at renewal if your environment grows.
Essentials
Solo Practice
One location, up to ~10 workstations. Everything HIPAA-essential, no fluff.
$399/mo
Per practice, flat-rate
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- ✓Help desk & unlimited remote support
- ✓24/7 server + network monitoring
- ✓Huntress EDR/SIEM, all endpoints
- ✓Proofpoint email security + encryption
- ✓Cloud-based encrypted backup, 14-day retention
- ✓Dentrix / Eaglesoft / Open Dental / Ascend support
- ✓Imaging integration (DEXIS, Carestream, Sidexis, Romexis)
- ✓Monthly patch windows & quarterly health reports
Most Popular
Professional
Growing Practice
One busy location or a two-site group. Serious infrastructure, serious security.
$699/mo
Per practice, flat-rate
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- ✓Everything in Essentials, plus:
- ✓Dedicated account manager
- ✓Quarterly on-site visits + strategic IT review
- ✓Advanced backup (30-day retention + image-level DR)
- ✓HIPAA risk assessment + remediation roadmap
- ✓VoIP phone system management
- ✓Vendor management (Henry Schein, Patterson, Dexis, etc.)
- ✓Priority 1-hour response SLA
DSO & Multi-Location
Group Practice
3+ sites, central management, DSO-grade governance.
Custom
Volume-based pricing
See DSO Services
- ✓Everything in Professional, plus:
- ✓Unified multi-site deployment & provisioning
- ✓Centralized asset + warranty management
- ✓Standardized new-office IT buildout playbook
- ✓Executive reporting & KPI dashboards
- ✓Dentrix Ascend / cloud-PMS migration support
- ✓M&A due-diligence & integration support
- ✓Dedicated Slack/Teams channel for your leadership
Transparency matters
What's not included in the monthly fee
Flat-rate IT means everything operational is included. Project work, hardware, and third-party software licensing are billed separately so you're not paying flat rate for things a practice only does once a decade.
- HardwareServers, workstations, network gear, imaging machines — quoted at cost + install. No hardware markup games.
- Third-party softwareMicrosoft 365, practice-management licensing, imaging software — you own the relationship and we manage it.
- Ground-up buildsStructured cabling, full office IT buildouts, and new-location installations are project-quoted. See services.
- Out-of-band projectsOffice moves, major server migrations, DSO M&A integrations — scoped and quoted so you know the number upfront.
Pricing FAQ
The questions we get most
Is the price really per practice, not per user?
Yes. We count workstations (roughly, "seats where someone is charting or billing") because that's what drives the actual IT workload. Adding a new hire doesn't move the invoice; adding a new operatory does.
Does $399 really cover unlimited help desk?
Yes. Remote support, password resets, "my printer won't print," Dentrix crashes, email not syncing, imaging bridges dropping — all of it. The flat-rate only breaks if you have us on-site at the office multiple times per month, which is what the Professional tier's quarterly visits cover.
What if my existing IT was paying per-ticket? Will this be more expensive?
Almost always cheaper in year one, and dramatically cheaper after a security incident. Ask us for our "pay-to-fix vs prevent" math — we run it for every new prospect. The downtime cost calculator is a good starting point.
Do you charge for onboarding or switching from another provider?
No. Our onboarding — discovery, documentation, agent deployment, and risk assessment — is included. If your prior MSP left a real mess (unsupported OS, no backups, expired licenses), we scope remediation separately and give you a written plan before anything happens.
Is there a contract lock-in?
Month-to-month after the first year. The first year gives both sides time to stabilize the environment — most practices we take over need 60-90 days of remediation before "managed" actually looks like managed. After month 12, you can leave with 30 days notice, and we hand back clean documentation + admin credentials.
Do I really need Huntress and Proofpoint — can I opt out to save money?
No. Those aren't upsells, they're the reason this pricing works. HIPAA-aligned managed IT without EDR and email security is a liability we're not willing to take on, and ransomware remediation on a practice without EDR usually runs five figures. They're load-bearing to the service.
Not sure which tier fits?
15-minute IT Health Assessment. We'll look at your server, security posture, backup integrity, and existing IT spend, then tell you exactly which tier makes sense — and why the other two don't.
Get My Free IT Assessment