Transparent pricing, no surprise invoices

Dental IT that starts at
$399 per month

Per-practice flat-rate pricing with HIPAA-aligned managed IT and dental-software expertise included — we support every practice-management and imaging platform you already run. Security tooling (Huntress EDR/SIEM, Proofpoint) available as add-ons. No per-user gotchas, no ticket surcharges, no charge to call the help desk.

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Plans

Built for where your practice is today

Everything is flat-rate. Pick the tier that matches your current size — we'll right-size at renewal if your environment grows.

Essentials

Up to 10 Workstations

One location, up to ~10 workstations. Everything HIPAA-essential — no fluff, no upsells, no ticket surcharges.

$399/mo
Per practice, flat-rate
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  • ✓Help desk & unlimited remote support†
  • ✓24/7 server + network monitoring
  • ✓Managed antivirus on every endpoint
  • ✓Cloud-based encrypted backup, 14-day retention
  • ✓Up to 4 on-site visits per year*
  • ✓Vendor management (Henry Schein, Patterson, Dexis, etc.)
  • ✓Support for any practice-management software you run (Dentrix, Eaglesoft, Open Dental, Ascend, Curve, Denticon, SoftDent, PracticeWorks, and more)
  • ✓Imaging integration for any sensor/pan/CBCT platform (DEXIS, Carestream, Sidexis, Romexis, Vatech, Planmeca, Schick, iCAT, and more)
  • ✓Monthly patch windows & quarterly health reports

† Help desk hours: Mon–Thu 7am–6pm, Fri 7am–5pm ET. Weekends closed — but true emergencies are covered at no extra cost.
* Additional on-site visits billed at our standard on-site rate.

Available add-ons (competitive flat rates, billed monthly): Huntress EDR/SIEM, Proofpoint advanced email security, HIPAA-compliant email encryption, security awareness training, extended backup retention.

Larger Practice

10+ Workstations or Multi-Site

Bigger practices, busier environments, two or more locations, or DSO-style groups. We scope to your real infrastructure and give you a flat monthly number — no per-endpoint upsells, no surprise invoices.

Competitive
flat-rate pricing
Reach out — we'll build you a no-fluff quote
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  • ✓Everything in Essentials, plus:
  • ✓Right-sized on-site visit cadence (scoped to your practice)
  • ✓Vendor management (Henry Schein, Patterson, Dexis, etc.)
  • ✓Extended backup retention (30 days + image-level recovery)
  • ✓HIPAA risk assessment + remediation roadmap
  • ✓VoIP phone system management
  • ✓Priority response SLA
  • ✓Multi-site / group practices: standardized new-office buildout, centralized asset management, PMS migration support
Transparency matters

What's not included in the monthly fee

Flat-rate IT means everything operational is included. Project work, hardware, and third-party software licensing are billed separately so you're not paying flat rate for things a practice only does once a decade.

  • HardwareServers, workstations, network gear, imaging machines — quoted as a line item with install. We buy at partner pricing and pass competitive rates through to you.
  • Third-party softwareMicrosoft 365, practice-management licensing, imaging software — you own the relationship and we manage it.
  • Ground-up buildsStructured cabling, full office IT buildouts, and new-location installations are project-quoted. See services.
  • Out-of-band projectsOffice moves, major server migrations, DSO M&A integrations — scoped and quoted so you know the number upfront.
Pricing FAQ

The questions we get most

Is the price really per practice, not per user?
Yes. We count workstations (roughly, "seats where someone is charting or billing") because that's what drives the actual IT workload. Adding a new hire doesn't move the invoice; adding a new operatory does.
Does $399 really cover unlimited help desk?
Yes. Remote support, password resets, "my printer won't print," Dentrix crashes, email not syncing, imaging bridges dropping — all of it. The flat-rate only breaks if you need us on-site at the office multiple times per month, which is what the Larger Practice tier's quarterly visits cover.
What if my existing IT was paying per-ticket? Will this be more expensive?
Almost always cheaper in year one, and dramatically cheaper after a security incident. Ask us for our "pay-to-fix vs prevent" math — we run it for every new prospect. The downtime cost calculator is a good starting point.
Do you charge for onboarding or switching from another provider?
No. Our onboarding — discovery, documentation, agent deployment, and risk assessment — is included. If your prior MSP left a real mess (unsupported OS, no backups, expired licenses), we scope remediation separately and give you a written plan before anything happens.
Is there a contract lock-in?
Month-to-month after the first year. The first year gives both sides time to stabilize the environment — most practices we take over need 60-90 days of remediation before "managed" actually looks like managed. After month 12, you can leave with 30 days notice, and we hand back clean documentation + admin credentials.
Do I really need Huntress and Proofpoint? They're add-ons — can I skip them?
You can, but we strongly recommend them. HIPAA-aligned managed IT with just baseline antivirus is a meaningful liability gap — ransomware remediation on a practice without EDR usually runs five figures, and phishing is the #1 way dental PHI ends up somewhere it shouldn't. We price them as add-ons so budget is transparent, but practically every practice we manage runs both.
What hours is your help desk staffed? Do you cover nights and weekends?
Standard help desk hours are Monday–Thursday 7am–6pm ET and Friday 7am–5pm ET. Weekends we're closed — but if something genuinely critical happens (office down, server offline, ransomware suspected), true emergencies are covered at no extra cost, weekends included. We just don't staff the help desk for routine "can you reset my password" requests outside business hours. Most dental practices don't need more than that, but if your use case does, we can scope extended coverage during onboarding.

Not sure which tier fits?

15-minute IT Health Assessment. We'll look at your server, security posture, backup integrity, and existing IT spend, then tell you exactly which tier makes sense — and why the other two don't.

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