We support whatever PMS
your practice already runs
Dentrix, Eaglesoft, Open Dental, Dentrix Ascend, Curve, Denticon — and the rest. Dental or veterinary, on-prem or cloud. Changing software shouldn't mean changing IT providers, and picking an IT provider shouldn't narrow the software you're allowed to run.
PMS support that goes past the help-desk script
Most IT providers say they "support Dentrix" because they can reboot your server. That's not what we mean. This is the scope we run across every PMS we touch.
Server sizing & migration
Properly-spec'd Windows Server 2025 boxes (ECC RAM, NVMe, RAID), SQL/MySQL sized to your chair count and growth, legacy-version migrations with no clinical downtime.
Imaging integration
DEXIS, Carestream, Sidexis, Romexis, Planmeca, i-CAT, VaTech, Schick — bridges mapped, permissions fixed, broken paths resolved, reconnected after every update.
Backup & recovery
PMS-aware backup with image-level snapshots, offsite encrypted copies, documented RTOs, and verified weekly with test restores — not just "backup ran."
Patch & upgrade coordination
Scheduled PMS version upgrades with the vendor's install team, pre-staged Windows/SQL updates, 11pm-to-6am cutovers, rollback plans ready if something goes sideways.
Performance tuning
SQL/MySQL maintenance plans, disk-I/O baselining, network path verification — we find the real bottleneck instead of just recommending a new server.
Vendor coordination
Henry Schein, Patterson, Dexis, Carestream — we're on the line with them for you, so your office manager doesn't spend the morning translating between two support techs.
Open Dental gets extra attention
Open Dental is one of the few PMS platforms that actually lets you own your data, run it your way, and scale it seriously. That flexibility is why we built dedicated capabilities around it — replication, multi-site deployments, and a real choice between self-hosted and cloud.
Deep dive: Open Dental IT support-
MySQL replicationPrimary/replica with lag monitoring and documented failover. When the primary dies you're on the replica in minutes, not the next morning.
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Multi-site deploymentsShared-database or replica-per-site topologies for groups and DSOs. We handle the routing, the auth, and the "why is the second office slow" problems.
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Self-host or cloud — your callKeep it on a server in your office, or let us host it in our private data center / HIPAA-aligned cloud. Same team, same SLA, either way.
If your practice runs it, we support it
Our techs are trained across the full landscape of dental and veterinary practice-management software, imaging platforms, and billing integrations. Not seeing yours? Odds are we support it anyway — ask us.
Practice-Management Software
Dental Imaging Platforms
Veterinary Software
Platform-specific deep dives: Dentrix· Eaglesoft· Open Dental· Dentrix Ascend