Open Dental IT Support
for Dental Practices
Open Dental IT support with MySQL replication, private data-center hosting, and cloud options — all HIPAA-aligned.
Why Open Dental practices call us
- Open Dental MySQL slowing down after the database grows past 5 GB
- No read replica or warm standby — a single server failure takes the office dark
- XDR, DEXIS, or Carestream imaging bridges disconnecting
- Self-hosted Open Dental backups failing silently with no monitoring
- Moving from on-prem Open Dental to cloud or a private data center without downtime
- API/HL7 integrations with third-party software breaking on version upgrades
Full-stack Open Dental support
MySQL replication with monitoring
Real-time primary/replica MySQL replication for Open Dental with 24/7 health monitoring, automated lag alerts, and documented failover runbooks. When the primary server dies you're on the replica in minutes — not the next morning.
MySQL & server engineering
We know Open Dental's MySQL internals — proper my.cnf tuning, InnoDB buffer sizing, index maintenance, and the Repair/Optimize schedule that keeps performance flat as your patient count grows past 5 GB, 10 GB, and beyond.
Private data center & cloud hosting
Host Open Dental in our private SOC 2-aligned data center for predictable performance and full tenant isolation, or on our dental-hardened public cloud with HIPAA-compliant backups, geo-redundant storage, and 24/7 monitoring. Same team, same SLA, either option.
Imaging integration
XDR, DEXIS, CS, Carestream, Romexis, Apteryx, Planmeca, Sidexis — we map the bridges, manage the shared folders, and fix the 'unable to launch' errors that haunt open-source imaging stacks.
API & HL7 integrations
Open Dental's API is powerful but fragile. We build and maintain HL7 feeds, eClaims bridges, patient-intake integrations, and the glue that holds your practice's data together through every version upgrade.
Upgrades & patching
We coordinate Open Dental version upgrades with your team, test in staging against your replica, roll out off-hours, and have your practice running on the latest release without surprise downtime.
Not on Open Dental? We also support Dentrix, Eaglesoft, Dentrix Ascend, and every major practice-management platform.
Whatever your team already knows, we support it. Our techs are trained across every major dental and veterinary PMS so a software change never means an IT-provider change.
See Every Platform We SupportTired of IT that doesn't know Open Dental?
Free 15-minute IT Health Assessment. We'll review your Open Dental server, imaging, backups, and security posture and give you a clear picture of what's working — and what's a ticking time bomb.
Get My Free IT Assessment