IT that scales with your DSO
— without slowing it down
Unified multi-site deployments, SD-WAN between locations, multi-clinic VoIP phone systems, centralized asset governance, Dentrix Ascend migrations, and M&A IT integration — from a dedicated team that treats your group like an enterprise. 350+ practices, 30+ states, zero location-by-location surprises.
DSO IT problems a solo-practice MSP can't solve
Most dental MSPs are built to support one practice. When you grow past three locations the operational model breaks: every site has a different server build, asset records live in spreadsheets, onboarding a new acquisition takes 90 days, and the help desk doesn't know which Dentrix Ascend tenant belongs to which office. We fix all of that.
- ✗Every location has a different server spec, OS version, and backup config — onboarding a new acquisition is a 90-day research project.
- ✗Asset inventory and warranty status lives in three spreadsheets and one IT tech's memory — nobody knows what you own or what's expiring.
- ✗Dentrix Ascend migrations keep getting delayed because no one has the bandwidth to coordinate imaging, workstations, and the cutover weekend across multiple sites.
- ✗Executive leadership can't get a single-pane-of-glass view of IT spend, ticket volume, or security posture across locations.
- ✗M&A due diligence means starting from scratch every time — no playbook, no checklist, no one to call at 2am when the target office's server is on fire.
Full-stack DSO IT operations
Standardized office buildout
One reference architecture across every location. Same server spec, same switch config, same backup stack, same agent set — deployed in days, not months. Ship a new office's entire IT in a single standardized bundle.
Centralized asset governance
Every workstation, server, firewall, switch, VoIP phone, and imaging machine in one inventory — tracked by location, warranty date, AV status, and lifecycle stage. Executive dashboards update in real time.
Dentrix Ascend migrations at scale
We've executed a 14-office Dentrix G7 → Ascend migration without losing a single day of clinical operations. Data migration, imaging integration, staff training, and cutover weekend — coordinated across every site.
Enterprise help desk
Techs who know which Ascend tenant maps to which office, which imaging software runs where, and what's in change-management this week. Dedicated Slack or Teams channel for your leadership.
M&A IT due diligence & integration
Target acquisition? We run IT due diligence on the target practice: risk assessment, security posture, licensing, contracts, aging hardware. Post-close we integrate to your DSO standard in 30–60 days.
DSO-grade security & HIPAA
Huntress EDR/SIEM across every endpoint, Proofpoint email security across every mailbox, centralized identity with MFA. HIPAA risk assessments per location, consolidated executive reporting.
SD-WAN between locations
Enterprise SD-WAN implementation and ongoing management across every site — intelligent multi-ISP failover, encrypted site-to-site tunnels, prioritized PMS/imaging traffic, and centralized policy control. When one carrier goes down, your office keeps charting.
Multi-clinic VoIP phone systems
Multi-clinic VoIP phone system implementation built for DSOs — unified dial plans, centralized auto-attendants, cross-site call routing and transfer, softphones on every workstation, and call recording for HIPAA and quality review. One phone bill, one admin portal, every office.
14-office DSO Dentrix G7 → Dentrix Ascend migration
A Mid-Atlantic DSO needed to migrate 14 practices from on-prem Dentrix G7 to cloud-based Dentrix Ascend without interrupting patient care. Different imaging software at every location. Two acquisitions in-flight during the project. Zero clinical downtime tolerable.
From first conversation to full operations
Executive discovery
We meet with your COO / IT lead / CFO to understand current state: how many locations, what software stack, what pain points, what M&A pipeline looks like for the next 18 months.
Per-location IT assessment
We run a HIPAA-aligned IT risk assessment at every site: server, network, backup, EDR coverage, warranty status, license status. Results land in a consolidated executive report.
Remediation & standardization
Sites are brought to a single reference architecture in priority order — highest risk first. You get a written plan, weekly status, and fixed-scope pricing per site.
Ongoing operations
Flat-rate managed IT, dedicated account manager, quarterly executive reviews, real-time asset dashboards, and a standardized M&A integration playbook for future acquisitions.
Let's talk DSO IT.
30-minute conversation with our DSO team. Bring your questions about Dentrix Ascend, multi-site governance, M&A IT, or whatever's keeping you up at night. We'll come back with a written plan and fixed-scope pricing.
Schedule a DSO Consult