Dentrix Specialists

Dentrix IT Support
for Dental Practices

Dentrix IT support built around how dental offices actually run the software.

The real Dentrix problems we fix

Why Dentrix practices call us

  • Slow Dentrix load times during chart open or schedule refresh
  • Imaging bridge to DEXIS, CS, or Carestream dropping unexpectedly
  • Unreliable Dentrix backups or lingering "pending backup" warnings
  • Server running hot or low on disk before a Dentrix G7.x upgrade
  • Remote Dentrix access for doctors working from a second location
What we handle

Full-stack Dentrix support

Dentrix server sizing & migration

Windows Server 2022 with ECC RAM, NVMe storage, and RAID for Dentrix SQL — sized to your chair count, imaging modalities, and growth. We migrate from legacy Dentrix G5/G6/G7 to current without downtime.

Imaging integration

DEXIS, Carestream, Sidexis, Romexis, Planmeca Romexis, i-CAT, VaTech — bridge mapping, folder permissions, database path fixes, and post-update reconnects.

Backup & disaster recovery

Dentrix SQL-aware backup with image-level snapshots, offsite encrypted replication, and documented 4-hour RTO. Verified weekly with test restores — not just 'backups running.'

Patch & upgrade coordination

We schedule Dentrix version upgrades with Henry Schein One, pre-stage Windows and SQL updates, and handle the 11pm-to-6am cutover so your team arrives to a working practice.

Performance tuning

SQL Server maintenance plans, disk-I/O baselining, network path verification — we find the real bottleneck instead of recommending a new server.

Works with every practice we serve

Not on Dentrix? We also support Eaglesoft, Open Dental, Dentrix Ascend, and every major practice-management platform.

Whatever your team already knows, we support it. Our techs are trained across every major dental and veterinary PMS so a software change never means an IT-provider change.

See Every Platform We Support

Tired of IT that doesn't know Dentrix?

Free 15-minute IT Health Assessment. We'll review your Dentrix server, imaging, backups, and security posture and give you a clear picture of what's working — and what's a ticking time bomb.

Get My Free IT Assessment