Dentrix IT Support
for Dental Practices
Dentrix IT support built around how dental offices actually run the software.
Why Dentrix practices call us
- Slow Dentrix load times during chart open or schedule refresh
- Imaging bridge to DEXIS, CS, or Carestream dropping unexpectedly
- Unreliable Dentrix backups or lingering "pending backup" warnings
- Server running hot or low on disk before a Dentrix G7.x upgrade
- Remote Dentrix access for doctors working from a second location
Full-stack Dentrix support
Dentrix server sizing & migration
Windows Server 2022 with ECC RAM, NVMe storage, and RAID for Dentrix SQL — sized to your chair count, imaging modalities, and growth. We migrate from legacy Dentrix G5/G6/G7 to current without downtime.
Imaging integration
DEXIS, Carestream, Sidexis, Romexis, Planmeca Romexis, i-CAT, VaTech — bridge mapping, folder permissions, database path fixes, and post-update reconnects.
Backup & disaster recovery
Dentrix SQL-aware backup with image-level snapshots, offsite encrypted replication, and documented 4-hour RTO. Verified weekly with test restores — not just 'backups running.'
Patch & upgrade coordination
We schedule Dentrix version upgrades with Henry Schein One, pre-stage Windows and SQL updates, and handle the 11pm-to-6am cutover so your team arrives to a working practice.
Performance tuning
SQL Server maintenance plans, disk-I/O baselining, network path verification — we find the real bottleneck instead of recommending a new server.
Not on Dentrix? We also support Eaglesoft, Open Dental, Dentrix Ascend, and every major practice-management platform.
Whatever your team already knows, we support it. Our techs are trained across every major dental and veterinary PMS so a software change never means an IT-provider change.
See Every Platform We SupportTired of IT that doesn't know Dentrix?
Free 15-minute IT Health Assessment. We'll review your Dentrix server, imaging, backups, and security posture and give you a clear picture of what's working — and what's a ticking time bomb.
Get My Free IT Assessment